A public record where South Africans describe what happened to them at a government office — and the accounts add up into campaigns that office has to answer.
Complaints about public offices vanish into call centres and social media, one at a time. Nothing collects them where the office itself can be held to them, and nothing turns a pattern of the same complaint into pressure.
// What was built
First-person accounts, each tied to the office responsible, with optional phone verification of the author.
Escalation: when enough accounts describe the same thing, they become a campaign — petition, pledge or open letter.
Moderation, office pages, and public statistics about the record.
Payments for campaigns later on: Paddle for international cards, Payfast for Instant EFT and SnapScan in rand.
// Engineering
Laravel and Livewire, rendered on the server, fast on cheap phones and slow connections.
Two payment providers behind one interface; the part that differs is the browser flow (an overlay against a signed redirect), not the server.
Around 840 automated tests, run by hand before every release; production behind Cloudflare with error tracking.
Want something like this, built to your own brief?
Fast, accessible, and built to last — no page builders, no template you'll outgrow in
a year. Tell me what you need and the contact form goes straight to my inbox.
